Company Philosophy

International Elegance believes we should treat customers the way we ourselves like to be treated. So we strive to maintain the highest standards of product quality, efficient and cost-effective shipping, as well as ethical business practices in all areas of operation.

We believe you will be pleased and delighted with your purchase(s), but should you have concerns, please contact us immediately and we will do our best to resolve the situation in a satisfactory manner.

Shipping and Tax Information

We offer free shipping and handling on all orders shipped to the Continental USA for orders up to 20 pounds. In the event your order weighs more than 20 pounds, prior to shipping your order we will contact you via email or telephone to respectfully request an extra $3.00 for each additional 5-pound increment.

We currently ship only within the Continental USA only. Orders will ship via UPS, USPS Priority Mail, United States Mail or Fedex within 5 business days from our receipt of your order. We ship from our fulfillment center in California. Please allow 10 business days for shipments to arrive based on final destination.

We are required by law to charge 7.75% sales tax on orders being shipped to California residents. There are no taxes imposed on orders that ship to all other states.

About PayPal

For your convenience and security, have selected PayPal to handle our credit card processing; you will see "Payments processed by PayPal" on the shopping cart pages.

PayPal automatically encrypts your confidential information in transit from your computer using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Once your information reaches PayPal, it resides on a server that is heavily guarded both physically and electronically. Their servers sit behind an electronic firewall and are not directly connected to the Internet, so your private information is available only to authorized computers.
Please read PayPal's privacy policy.

Return Policy/Guaranty

You may return any item in its original condition and packaging for a full refund of the purchase price within 30 days of your receipt of your order.

Please notify us within 5 days if any of your items arrive damaged.